Senior GTM Operations Analyst

4 weeks ago

Bengaluru, Karnataka, India Aeries Technology Full time
Job Description

Job description

We are seeking an experienced Senior GTM Operations Analyst to drive operational excellence across our Go-To-Market (GTM) functions. This role will work closely with business leaders to shape strategy, optimize processes, and ensure the seamless operation of GTM systems. The ideal candidate is both a strategic thinker and a hands-on operator with deep expertise in Salesforce administration and GTM technology stacks.

Responsibilities:

- Strategic GTM Partnership & Optimization:
- Partner with Sales, Marketing, and Customer Success leadership to design and implement operational strategies that support revenue growth, retention, and renewals.
- Own and refine sales processes, including pipeline management, forecasting, and territory planning.
- Provide data-driven recommendations to improve sales performance, customer engagement, and efficiency.
- Lead cross-functional projects to enhance GTM execution, such as tool implementations, automation improvements, and process redesigns.

System Administration & Tool Ownership:

- Serve as the primary administrator for Salesforce and other GTM systems (Gong, Gainsight, Outreach, Slack), ensuring system integrity and optimal performance.
- Own system configurations, automations, and integrations to streamline workflows and enhance productivity.
- Conduct regular audits and maintenance of GTM tools, ensuring compliance and data accuracy.
- Manage and execute system-related training and enablement for GTM teams.

Advanced Data Analysis & Insights:

- Develop and maintain dashboards, reports, and KPIs to support leadership decision-making.
- Analyze revenue, retention, and renewal trends to identify opportunities for business growth.
- Drive continuous improvements through data-backed insights and predictive analytics.
- Work closely with Finance and RevOps teams to ensure alignment on business performance metrics.

Qualifications:

- 4+ years of experience in GTM operations, revenue operations, or sales strategy.
- Strong expertise in Salesforce administration (Salesforce Admin Certification preferred) and GTM tech stack management.
- Advanced analytical skills, with experience in SQL, BI tools (Tableau, Looker, etc), and data modeling.
- Proven ability to collaborate with senior stakeholders and lead strategic initiatives.
- Experience in process automation, workflow optimization, and cross-functional project management.

Role:Business Analyst

Industry Type:IT Services & Consulting

Department:Data Science & Analytics

Employment Type:Full Time, Permanent

Role Category:Business Intelligence & Analytics

Education

UG:Any Graduate

PG:Any Postgraduate

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