
Client Engagement Representative
1 week ago
About this role:
We are seeking a talented individual to serve as our Client Engagement Representative. In this position, you will be the initial point of contact for new clients, providing a warm welcome and exceptional customer service through video consultations.
This role offers an exciting opportunity to make a meaningful impact in the lives of our clients, guiding them toward their health goals while fostering a supportive and empathetic environment.
Key Responsibilities:- Conduct video consultations with new clients to understand their needs and preferences
- Listen actively to clients' challenges and concerns, offering tailored guidance and support
- Communicate FUME's holistic health approach in a clear and concise manner, highlighting its benefits and value proposition
- Provide personalized recommendations for next steps, ensuring seamless transitions throughout the client journey
- Maintain accurate records of all consultations, leveraging data insights to inform future strategies
- Recent graduates or final-year students in Psychology, Communication, Public Health, or related fields
- Candidates from Life Sciences or Nutrition backgrounds with a strong interest in holistic health are also encouraged to apply
- Strong communication skills in English and Hindi, with proficiency in video conferencing tools such as Zoom or Google Meet
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