Chief Client Advocate

1 week ago


Gandhinagar, Gujarat, India beBeeCustomerSuccess Full time ₹ 8,00,000 - ₹ 12,00,000
Key Roles and Responsibilities

The Customer Success Associate has a pivotal role in ensuring customer satisfaction by providing top-notch service and support.

Key responsibilities include:

  • Engaging with customers to build strong relationships and address their queries efficiently.
  • Ensuring smooth onboarding and ongoing support to meet customer needs.
  • Identifying opportunities for upselling and cross-selling through sales acumen.
  • Maintaining accurate records of customer interactions and feedback.
Required Skills and Qualifications
  • Education: A graduate degree from any recognized institution.
  • Languages: English and Hindi are mandatory, with additional proficiency in other languages an added advantage.
  • Excellent communication skills in English and Hindi with no grammatical or pronunciation errors.
  • Strong interpersonal skills with a customer-centric approach.
  • Fresher and experienced candidates are welcome to apply.
Benefits and Employment Details
  • Shift: Rotational shifts for female employees (day shifts until 8 PM) and full rotational shifts for male employees.
  • Working Days: Six days a week.
Interview Process
  1. HR Round
  2. Versant 5 (Certified)
  3. Written Assessment
  4. Operations Round
  5. Client Round


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