B2B Account Growth Specialist

2 days ago

Bengaluru, Karnataka, India beBeeAccount Full time ₹ 50,00,000 - ₹ 1,00,00,000
B2B Account Growth Specialist

About the Role:

We are looking for a highly motivated and detail-oriented professional to manage a portfolio of client accounts, ensuring smooth post-sales engagement, tracking key success metrics, and working closely with internal teams to identify opportunities for deeper account growth.

This role is ideal for someone who enjoys structured client engagement, has excellent communication and interpersonal skills, and wants to understand how B2B accounts are nurtured and grown over time.

  • Manage a portfolio of client accounts and ensure consistent communication, timely support, and client satisfaction.
  • Track adoption, product usage, and feedback, and flag opportunities for product optimization or intervention.
  • Maintain account health metrics and client documentation through internal tools (CRM, spreadsheets, trackers).
  • Work closely with the Sales and Customer Success teams to support account planning, renewals, and expansion opportunities.
  • Assist in identifying patterns or product needs that can lead to new use cases, upsells, or cross-functional discussions.

Requirements:

● Pursuing or graduated from a B.Tech, or equivalent degree

● Interest in Account Management, Customer Success, or B2B SaaS operations

● Excellent communication and interpersonal skills

● Ability to multitask, organize, and manage priorities independently

● Familiarity with CRMs (such as HubSpot) is a plus, but not mandatory

● Analytical mindset with a basic understanding of client metrics and reporting

What You Will Gain:

● Practical experience managing and growing real B2B client accounts

● Exposure to both customer success operations and strategic account management workflows

● Collaboration opportunities with sales, product, and customer support teams

● Learnings around SaaS metrics, upsell/cross-sell strategies, and structured account planning

● Mentorship and feedback from senior Customer Success and Account Management professionals

Why this Role?

We offer a collaborative and ownership-driven culture that values learning, experimentation, and contribution. We are building the future of digital trust at the intersection of compliance, user experience, and deep tech.

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