
Senior Client Relationship Manager
3 days ago
We are seeking a seasoned professional to join our team as a Client Servicing Executive. The ideal candidate will be a detail-oriented and proactive individual with excellent communication skills, who can build strong relationships with clients.
Key Responsibilities:
- Manage client accounts by developing and maintaining strong relationships with clients.
- Understand client requirements by gathering and analyzing client briefs to comprehend their objectives, preferences, and expectations for advertising campaigns or projects.
- Coordinate project execution by liaising between clients and internal teams, ensuring smooth execution of projects while meeting client expectations and deadlines.
- Present proposals and reports to clients, highlighting achievements and areas for improvement.
- Provide strategic guidance to clients based on market trends, consumer insights, and advertising best practices.
- Resolve issues and conflicts with clients promptly and professionally.
- Stay updated on industry trends and competitor activities to offer innovative solutions.
- Foster client loyalty by proactively engaging with clients to identify opportunities for upselling or cross-selling additional services.
Requirements:
- Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
- 1–2 years of experience in an advertising or marketing agency environment.
- Excellent verbal and written communication skills.
- Strong presentation skills.
- Proficient in MS Word/Excel and MS PowerPoint / Google Slides.
- Highly organized with strong attention to detail.
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