Senior Operations Manager

2 hours ago

Vijayawada, Andhra Pradesh, India beBeeRiskManagement Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Service Delivery Management Leader

The ideal candidate will be a seasoned operations expert with 15+ years of experience in managing large-scale financial services and insurance operations.

They will bring expertise in wealth management, retail banking, compliance, and risk management functions, along with leadership skills to drive business process improvement initiatives.

The role requires strong management skills to lead end-to-end service delivery management for global financial clients, ensuring operational excellence and regulatory adherence.

Key responsibilities include overseeing risk management, know your customer (KYC), customer due diligence/evaluation of device data (CDD/EDD), and financial compliance operations, ensuring audit readiness and regulatory adherence.

Additionally, they will establish metrics-based reporting frameworks and deliver insights to enable data-driven decision-making.

  • Leadership Skills: Proven track record of leading cross-functional teams and driving business transformation initiatives.
  • Risk Management: In-depth knowledge of risk management principles and practices, including KYC, CDD/EDD, and financial compliance.
  • Operational Excellence: Strong understanding of operational processes and procedures, with ability to identify areas for improvement and implement change.

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