Front Office Operations Lead

2 days ago


Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 10,90,000 - ₹ 15,40,000

Unlock a world of opportunities as an Assistant Front Office Manager where you will play a pivotal role in crafting exceptional guest experiences from check-in to check-out.

Key Responsibilities
  • Evaluate guest satisfaction levels and monitor trends for continuous improvement, ensuring seamless delivery of our services.
  • Recognise regular and VIP guests, promoting our loyalty programme and enhancing their stay with us.
  • Maximise room occupancy at best rates by effectively utilising up-selling techniques to promote hotel services and facilities.
  • Maintain high standards of appearance, performance, and teamwork among the Front Office Team Members through focused training and development.
Requirements
  • Prior supervisory experience in Front Office within the hospitality industry is essential.
  • High proficiency in IT systems is crucial for success in this role.
  • Demonstrate strong commercial awareness and sales capabilities to drive revenue growth.
  • Exhibit exceptional leadership, interpersonal, and communication skills to foster a collaborative work environment.
What it's like to work with us

We are a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our mission is to create remarkable hospitality experiences around the world every day.



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