Global E-commerce Growth Strategist

We are seeking an experienced E-commerce Account Manager to join our team. The ideal candidate will have a strong understanding of global marketplaces and current industry trends.

As an E-commerce Account Manager, you will be responsible for ensuring that client e-commerce needs are met, managing relationships, and driving long-term success.

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• Develop and maintain strategic relationships with clients, acting as their trusted advisor and go-to point of contact.">
• Lead end-to-end account management, including onboarding, day-to-day operations, and continuous optimization for enhanced performance.">
• Collaborate with clients to understand their business objectives, and work with cross-functional teams to develop and implement strategies that achieve these goals.">
• Identify and drive strategic initiatives, such as launching new products, optimizing listings, or expanding into new global marketplaces, while aligning efforts with client priorities.">
• Serve as an extended member of the client's internal team, offering expertise and insights that will help them reach their e-commerce and growth objectives.">
• Monitor performance metrics, identify opportunities, and provide data-driven recommendations for continued success and market expansion.">
• Educate clients on best practices for various platforms to maximize their account potential.">
• Proactively identify opportunities for marketplace expansion, guiding clients through the process of entering new regional and global markets.">
• Leverage knowledge of social media platform advertising to recommend digital strategies that support product visibility and sales growth.">
• Provide regular reports on progress, ROI, and strategic goals, ensuring that clients are well-informed and aware of any new opportunities or challenges.">
• Conduct quarterly business reviews with clients to assess progress, realign on goals, and identify any new objectives.">

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• Bachelor's degree or equivalent experience in a related field (Business, Marketing, or E-commerce).">
• 3-5 years of experience in customer success, account management, or a similar role in e-commerce.">
• Strong understanding of global marketplaces and current industry trends.">
• Experience in developing and executing strategic initiatives aimed at achieving client success, business growth, and product expansion.">
• Familiarity with social media platforms and digital advertising strategies.">
• Excellent communication, problem-solving, and interpersonal skills.">
• Proven ability to manage multiple accounts, build relationships, and become a trusted advisor.">
• Strong analytical skills, with the ability to translate data into actionable strategies.">
• Highly organized, proactive, and adaptable in fast-paced environments.">
• Prior experience helping clients expand globally and optimize e-commerce strategies is a plus.">

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• Medical Insurance for self with family enrollment options.">
• Personal Accident Insurance coverage of ₹10,00,000.">
• Spot rewards (GEM Incentive) of up to ₹1,00,000 per achievement.">
• Cash credit for unused earned leaves (not part of CTC).">
• Annual performance-based increments of up to 20%.">
• Learning Assistance (ZEAL Policy): Reimbursement of up to 30% on select professional courses (IIMs, IITs, UGC-recognized).">
• Potential opportunity for company-sponsored US Visa and business travel for top performers.">
• Sponsored membership to The Indus Entrepreneurs (TiE) Chapter.">
• Flexible work timings, performance reward programs, and zero-balance family bank accounts with a dedicated RM.">

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• A self-starter who builds their own pipeline and doesn't wait for leads.">
• Persuasive, quick-thinking, and accountable.">
• Driven by growth, numbers, and ownership.">
• Resilient in a high-speed, dynamic sales environment.">