Business Operations Director

1 week ago


Mohali, Punjab, India TaskUs Full time

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.

The company has a presence in multiple locations across various countries, with a workforce of approximately 45,000 employees globally.

TaskUs prioritizes its employees' well-being by offering competitive industry salaries and comprehensive benefits packages, as well as providing resources for counseling and wellness programs.

Key Responsibilities:

  • Lead and manage a team of operations professionals to deliver exceptional customer experiences.
  • Develop and implement strategies to improve operational efficiency and effectiveness.
  • Collaborate with cross-functional teams to drive business growth and innovation.
  • Monitor and analyze key performance indicators (KPIs) to ensure consistent results.
  • Identify and capitalize on opportunities to improve employee engagement and retention.

Requirements:

  • 3+ years of experience in customer experience operations or management.
  • Strong interpersonal and communication skills, with the ability to build and maintain relationships with employees and clients.
  • Excellent analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
  • Able to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Empathetic and culturally aware, with the ability to understand and navigate complex social and political situations.


  • Mohali, Punjab, India TaskUs Full time

    {"About TaskUs": "TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Operations Director

    3 weeks ago


    Mohali, Punjab, India TaskUs Full time

    About TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of over 45,000 employees across 23 locations in 12...

  • Operations Director

    3 weeks ago


    Mohali, Punjab, India TaskUs Full time

    About TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of over 45,000 employees.Operations Manager RoleThe...

  • Operations Director

    2 weeks ago


    Mohali, Punjab, India TaskUs Full time

    About TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands.Key ResponsibilitiesDevelop and implement effective business processes to drive growth and efficiencyLead a team of professionals to...

  • Operations Director

    5 days ago


    Mohali, Punjab, India TaskUs Full time

    About TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions. The company serves fast-growing technology companies, helping them represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs supports clients across various sectors, including social media, e-commerce,...

  • Operations Director

    2 weeks ago


    Mohali, Punjab, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.The company has a cloud-based infrastructure, serving clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...


  • Mohali, Punjab, India RChilli Inc. Full time

    Job SummaryThe IT Infrastructure and Operations Manager will envision and set goals for RChilli Inc.'s information technology department. This pivotal role involves managing our cloud services and ensuring the secure and efficient operation of our IT environment.Key ResponsibilitiesStrategic IT Planning: Develop and implement strategic plans for IT...


  • Mohali, Punjab, India RChilli Inc. Full time

    Job Title: IT Infrastructure and Operations ManagerJob Summary:The IT Infrastructure and Operations Manager will be responsible for overseeing the management of cloud services, ensuring optimal performance, cost efficiency, and compliance with data protection regulations. This role involves strategic IT planning, cloud services management, hardware and...

  • Operations Director

    5 days ago


    Mohali, Punjab, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. It offers cloud-based infrastructure to its clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The company prioritizes its...

  • Operations Director

    3 weeks ago


    Mohali, Punjab, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure.The People First culture at TaskUs has enabled the company to expand its workforce to approximately...

  • Operations Director

    1 week ago


    Mohali, Punjab, India TaskUs Full time

    About TaskUs: TaskUs is a leading provider of outsourced digital services and customer experience solutions.Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries.We're committed to delivering exceptional customer experiences through...


  • Mohali, Punjab, India TaskUs Full time

    About TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands. We leverage a cloud-based infrastructure to serve clients in the fastest-growing sectors, including social media, e-commerce,...


  • Mohali, Punjab, India STAFFIAA Full time

    Job Title:Strategic Sales Director for Home Loans and Business DevelopmentProduct:Home Loans LAP Business LoansCTC:Competitive salary with performance-based incentivesLocation:Mohali PunjabJob Type:Full-TimeJob Summary:Staffiaa is seeking an experienced Business Development Manager / Sales Manager to lead our sales initiatives focusing on home loans LAP...

  • Sales Director

    3 weeks ago


    Mohali, Punjab, India RChilli Inc. Full time

    Job Title: Sales DirectorWe are seeking a highly motivated and experienced Sales Director to lead our sales team. In this role, you will be responsible for showcasing the unique features and capabilities of RChilli products to prospective clients through engaging and persuasive demonstrations.Key Responsibilities:Conduct product demonstrations and...


  • Mohali, Punjab, India Gunjan Land Developers Full time

    We are seeking a highly skilled Senior Sales Director to lead our sales team and drive revenue growth.Key ResponsibilitiesDevelop and implement a sales strategy to achieve business targets.Lead and manage a team of sales representatives to ensure effective performance.Build strong relationships with customers to identify their needs and preferences.Present...

  • Branch Director

    2 weeks ago


    Mohali, Punjab, India GOVIZA CONSULTANTS Full time

    Role OverviewWe are seeking an experienced Branch Director to lead our team and drive business growth. The ideal candidate will have a strong background in sales and customer service, with a proven track record of success in a similar role.Key ResponsibilitiesDevelop and implement sales strategies to achieve business targetsLead and manage a team of sales...


  • Mohali, Punjab, India TaskUs Full time

    About TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to deliver exceptional customer support, AI operations, and content security services that power the world's most innovative companies.What We Offer: At TaskUs, we prioritize our employees'...


  • Mohali, Punjab, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Project Director

    3 weeks ago


    Mohali, Punjab, India NestorBird Full time

    Job Title: Project DirectorJob Summary:We are seeking an experienced Project Director to lead and coordinate software development projects from inception through completion. The ideal candidate will have a solid background in managing software development projects, excellent communication skills, and the ability to lead cross-functional teams.Key...

  • Product Director

    4 days ago


    Mohali, Punjab, India Suffescom Solutions Pvt. Ltd. Full time

    Product VisionaryWe are seeking a highly skilled and experienced Product Director to lead the development of our innovative digital solutions. As a key member of our team, you will be responsible for defining and executing the product vision, strategy, and roadmap that aligns with our company's mission.Key Responsibilities:Develop and implement product...