Zuora Senior Technical Operations Specialist

1 week ago

Rajkot, Gujarat, India beBeeTechnical Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

About Us

We are a world leader in the evolution of electronic trading, serving approximately 2,500 clients across more than 65 countries.

Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.

Job Description

We seek a skilled Senior Technical Specialist to support implementation and ongoing maintenance of our Zuora platform.

  • Platform Implementation: Assist in designing, configuring, and deploying Zuora modules to meet business requirements.
  • System Maintenance: Provide technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.
  • Integration Support: Work with integration teams to ensure smooth connections between Zuora and enterprise systems.
  • Customization: Develop and maintain custom workflows to automate business processes within Zuora.
  • Report Writing: Create and maintain reports to provide insights and support decision-making.
  • Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations.
  • Data Management: Analyze, transform, and manage data flows between Zuora and other systems using SQL and Python.
  • Revenue Automation: Support automation and accurate reporting within Zuora Revenue to comply with ASC 606 standards.
  • Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs and resolve issues.
  • Upskilling Finance Team: Provide training and support to enhance their understanding and utilization of Zuora applications.
  • Documentation: Maintain detailed technical documentation for workflows, configurations, and processes.
  • Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance reliability and efficiency.

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