Director of Client Engagement

2 days ago


Varanasi, Uttar Pradesh, India beBeeCustomer Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Director of Client EngagementWe are seeking a seasoned professional to lead our client engagement efforts. As the Director of Client Engagement, you will be responsible for owning the post-sales customer journey and ensuring seamless execution of orders.Key Responsibilities:
  • Act as primary point of contact for customers post-sale
  • Coordinate with logistics, documentation, and finance to resolve customer queries and issues promptly
  • Share regular shipment updates, delivery timelines, and documentation status with customers
  • Work cross-functionally with Sales, Operations, and Supply Chain teams to align on customer expectations and deliverables
  • Champion customer satisfaction by anticipating needs and providing proactive support
About Us:We are a tech-enabled cross-border specialty chemicals marketplace. Our vision is to become a leading global distributor of speciality chemicals, leveraging technology to drive discovery and fulfillment.Our team comprises experienced professionals from top universities and has extensive experience working in startups and multinational companies.
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