Director of Revenue Cycle Optimization

12 hours ago

Varanasi, Uttar Pradesh, India beBeeRevenue Full time US$ 1,60,000 - US$ 1,90,000
Job Description

The Director of Revenue Cycle Management is responsible for providing strategic leadership and operational oversight for offshore billing operations. The role involves building robust processes, maintaining payer compliance, driving collections, minimizing denials, and mentoring offshore teams to deliver world-class results.

Key responsibilities include defining and executing the vision for RCM operations, developing policies and SOPs that optimize revenue cycle performance, partnering with U.S. leadership to ensure client needs are met, and overseeing daily operations of the billing team in India.

  • Implement audit and QA frameworks to monitor accuracy, timeliness, and compliance.
  • Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.

Additional responsibilities include managing and mentoring offshore managers, team leads, and billers to ensure accountability and career growth, building a performance-driven culture with clear KPIs and evaluation frameworks, and driving recruitment, training, and upskilling initiatives to maintain high-quality output.

As a bridge between U.S. leadership and offshore teams, the Director will act as a liaison to ensure clear communication and alignment. Participation in client calls and proactive identification of client risks are also essential components of this role.

Qualifications for this position include a Bachelor's degree in a related field, minimum 8 years of U.S. healthcare RCM experience, and at least 5 years in leadership roles overseeing offshore teams. Deep knowledge of the end-to-end RCM cycle and proven experience managing teams of 30+ billers are also required.

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