International Customer Relationship Professional
1 day ago
Expert Telecaller
About the RoleAs an Expert Telecaller, you will be responsible for making outbound calls to potential customers, providing detailed information about our international travel packages, answering customer inquiries, and handling bookings.
This is a full-time on-site role located in Salem. Your day-to-day tasks will include following up on leads, maintaining customer databases, and ensuring customer satisfaction through professional communication and problem-solving.
Key Responsibilities- Make outbound calls to potential customers
- Provide detailed information about our travel packages
- Answer customer inquiries and handle bookings
- Follow up on leads and maintain customer databases
To succeed in this role, you will need:
- Excellent communication and interpersonal skills in Tamil, English, and Hindi
- Experience with customer service and outbound calling
- Strong persuasion and negotiation skills
- Proficiency in using CRM software and maintaining customer databases
- Ability to work independently and as part of a team
We offer a competitive compensation package that includes:
- A high school diploma or equivalent
- A degree in Business Administration or a related field is a plus
- Experience in the travel and tourism industry is beneficial
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