
Customer Service Professional
4 days ago
At a large-scale housing project, we are seeking a highly motivated and customer-focused CRM professional to provide exceptional customer service.
This is an excellent opportunity for individuals passionate about delivering outstanding customer experiences and working collaboratively as part of a dynamic team.
The ideal candidate will have:
- Excellent verbal and written communication skills
- Proven experience in customer service or CRM roles, preferably in the real estate industry
- Strong interpersonal skills with the ability to build rapport and maintain positive customer relationships
The responsibilities include:
- Handling customer inquiries and resolving issues efficiently
- Maintaining high-level customer service through empathy and professionalism
- Collaborating with the sales team to provide seamless support throughout the sales process
For this role, you should be able to:
- Analyze customer data to identify patterns and trends
- Utilize CRM software to track customer interactions and generate reports
- Contribute to the development and implementation of CRM processes and protocols
We offer opportunities for growth in a fast-paced environment. If you possess excellent communication skills, thrive in a dynamic setting, and are passionate about delivering exceptional customer experiences, consider this position.
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