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Customer Relationship Professional

3 weeks ago

Bharatpur, Rajasthan, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 15,00,000
Job Title:

Relationship Manager

Job Description

This is a full-time role that involves developing and implementing customer relationship strategies to foster loyalty and retention. Responsibilities include analyzing customer data, managing CRM software, coordinating with sales and marketing teams, and ensuring excellent customer service. The ideal candidate will have strong analytical skills for data analysis and insights, as well as excellent communication skills for effective customer interaction and team collaboration.

The successful candidate will work on market segmentation and collaborate with project management to drive continuous improvement. They will also be responsible for developing and implementing customer relationship strategies, managing CRM software, and ensuring excellent customer service.

Requirements
  • Familiarity with CRM platforms (e.g., WebEngage, MoEngage)
  • Proven ability to work in a fast-paced environment
  • Strong analytical skills for data analysis and insights
  • Excellent communication skills for effective customer interaction and team collaboration
Preferred Skills
  • Experience in sales and market segmentation
  • Bachelor's degree in Business Administration, Marketing, or related field