Digital Transformation Consultant

2 days ago


Gurgaon, Haryana, India Sprinklr Full time
Job Description

We are seeking a highly skilled Digital Transformation Consultant to join our team at Sprinklr. As a key member of our account management team, you will play a critical role in driving business growth and customer success.

About the Role:

  • Empower our largest enterprise customers to optimize their digital experiences and achieve strategic objectives through the adoption of Sprinklr technology.
  • Act as a trusted advisor, providing expert guidance on digital transformation strategies and solutions.
  • Develop and execute comprehensive account plans to drive adoption, increase product stickiness, and improve customer satisfaction.
  • Build strong relationships with executive-level clients, ensuring they understand the value Sprinklr brings to their business.
  • Collaborate with cross-functional teams, including sales, services, and product management, to identify opportunities for growth and expansion.

Key Qualifications:

  • 10+ years of experience in a customer-facing role managing enterprise customers with global reach.
  • Demonstrated expertise in digital channels, advertising, and social media.
  • Strong familiarity with CRM, business intelligence, and analytics.
  • Ability to travel between 25-50% of the time, with preference for candidates local to clients.

What We Offer:

  • A competitive salary of $120,000 - $180,000 per year, based on experience.
  • A comprehensive benefits package, including health insurance, retirement planning, and paid time off.
  • The opportunity to work with a cutting-edge technology platform and contribute to the growth and success of our customers.

About Us:

Sprinklr is a leading provider of enterprise software solutions, empowering organizations to make their customers happier. We believe in creating a culture where every employee feels valued, respected, and empowered to succeed. Join us in our mission to revolutionize the way businesses interact with their customers.



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