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Technical Expert
2 weeks ago
Job Title: Technical Expert
About the Role:
The ideal candidate will have 2 to 8 years of experience in technical troubleshooting for Google Workspace and possess excellent communication skills, both verbal and written. Additionally, they should have a good typing speed and knowledge of MS Office Word, Excel, and PowerPoint.
Key Responsibilities:
- Excellent communication skills (verbal /written)
- Good typing speed (preferably 30 to 50 WPM)
- Experience with technical support for Google Workspace (2-8 years)
- Familiarity with industry-standard ticketing tools and ITIL framework
- Google Workspace Administrator certification is preferred
Benefits:
We offer a dynamic work environment and opportunities for professional growth.