Executive Manager Training Lead

2 weeks ago


Gurgaon, Haryana, India WNS Full time
WNS Career Opportunities

We are looking for an Executive Manager Training Lead to join our team at WNS. This is a great opportunity to work with a dynamic organization and contribute to the growth and success of our company.

About the Role

The Executive Manager Training Lead will be responsible for developing systems, processes to achieve superior levels of service. Key responsibilities include:

  • Developing onboarding programs for new employees
  • Conducting risk operations and driving individual and team goals
  • Strategically managing workload and workflows of training teams
  • Communicating with clients on daily operational matters relating to training
  • Providing feedback on new launches or process changes that impact training
  • Suggesting improvements to existing processes

Requirements

To be successful in this role, you should have:

  • Proficiency in English at the CEFR C1 level mastery
  • Strong analytical and operations management skills
  • At least one year of prior experience in training
  • Client-focused with superior written and verbal communication skills
  • Ability to work under pressure in a fast-paced environment

Salary Information

The estimated salary for this position is $70,000-$90,000 per annum, depending on qualifications and experience.

Benefits

In addition to a competitive salary, we offer a range of benefits including:

  • Growth opportunities within the company
  • Professional development support
  • A dynamic and supportive work environment

Why Join WNS?

At WNS, we value innovation, teamwork, and customer satisfaction. We strive to create a work environment that is inclusive, diverse, and rewarding for all employees.



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