Observability Expert

1 day ago

Pune Hyderabad Secunderabad Telangana Gurgaon Gurugram, India beBeeObservability Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title: Observability Engineer

We are seeking a seasoned Observability professional to join our team. The ideal candidate will have a strong background in ITIL/ITSM and extensive experience with APM tools.

Key Responsibilities:

  • Develop and implement comprehensive observability strategies to monitor IT systems and applications.
  • Utilize ITSM/ITIL frameworks to align observability practices with organizational processes and standards.
  • Deploy and manage APM tools to monitor the performance and health of applications.
  • Analyse APM data to identify performance bottlenecks and optimize application performance.
  • Configure and maintain Sumo Logic for log management and analytics.
  • Use Sumo Logic to collect, process, and analyse logs, metrics, and traces to gain insights into system behaviour.
  • Collaborate with IT teams to identify, investigate, and resolve incidents and problems.
  • Conduct Root Cause Analysis (RCA) to prevent recurrence of issues and improve system reliability.
  • Analyse data to detect anomalies, trends, and potential issues before they impact users.
  • Create and maintain dashboards to visualize key performance indicators (KPIs) and system health metrics.
  • Generate reports to communicate findings and recommendations to stakeholders.
  • Implement best practices from ITIL/ITSM to enhance the efficiency and effectiveness of observability processes.
  • Work closely with development, operations, and security teams to ensure comprehensive observability coverage

Requirements:

  • 8+ Years of experience in ITIL/ITSM and APM tools.
  • Expertise in Sumo Logic and ability to design and implement alerting mechanisms.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and adapt to changing requirements.

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