Data Platform Observability Expert

1 day ago

Hyderabad, Telangana, India beBeeDataObservability Full time ₹ 15,00,000 - ₹ 25,00,000
Data Platform Observability Specialist

About Us:

We are a global leader in the fast-food industry, with locations in over 100 countries.

Our office in Hyderabad is a hub for innovation and operations, designed to expand our talent base and in-house expertise.

We bring together knowledge from business, technology, analytics, and AI to accelerate our ability to deliver impactful solutions for the business and our customers across the globe.

Job Description

The Data Platform Observability Support role provides essential operational support for observability tools and processes that enable the reliability and performance of data platforms within the Enterprise Data & Analytics (EDAA) function.

This role assists in maintaining monitoring dashboards, collecting logs and metrics, and ensuring observability infrastructure functions smoothly.

Working under the guidance of engineering and SRE teams, the role plays a critical part in ensuring platform health, incident response, and operational visibility.

Key Responsibilities:
  1. Support observability systems for logging, monitoring, and alerting across data platforms.
  2. Assist in the configuration and maintenance of dashboards, alerts, and metrics for platform health.
  3. Help collect and organize performance data to support incident triage and troubleshooting.
  4. Collaborate with platform and SRE teams to ensure observability tooling is up to date and functioning.
  5. Maintain documentation and operational checklists for observability tasks and recurring activities.
  6. Participate in root cause analysis and support post-incident review processes.
  7. Assist in basic scripting or automation tasks related to observability tooling or data collection.
  8. Ensure adherence to observability standards and data logging policies.
  9. Provide day-to-day monitoring support and escalate issues as needed.
Required Skills and Qualifications:
  • 4 years of experience in a technical support, DevOps, infrastructure, or systems monitoring role
  • Proficient with ETL Pipelines
  • Familiarity with observability tools such as Grafana, Prometheus, Datadog, Splunk, or similar
  • Understanding of basic monitoring concepts (e.g., metrics, logs, alerts, uptime)
  • Exposure to cloud platforms (e.g., GCP) and basic infrastructure operations
  • Comfortable using CLI tools and scripting languages (e.g., Python) for automation
  • Strong attention to detail, organizational skills, and ability to follow operational procedures
  • Bachelor's degree in information systems, Computer Science, or a related field preferred
  • Eagerness to learn and grow within a platform reliability and observability environment

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