Platform Engineering Expert

2 days ago

Hyderabad, Telangana, India beBeeData Full time ₹ 15,31,488 - ₹ 19,98,611

About McDonald's, one of the world's largest employers with locations in more than 100 countries has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs designed to expand our global talent base and in-house expertise.

Data Platform Observability Support plays a critical part in ensuring platform health incident response and operational visibility by providing essential operational support for observability tools and processes that enable the reliability and performance of data platforms within the Enterprise Data & Analytics (EDAA) function.

Primary Responsibilities:

  • Support observability systems for logging monitoring and alerting across data platforms.
  • Assist in the configuration and maintenance of dashboards alerts and metrics for platform health.
  • Help collect and organize performance data to support incident triage and troubleshooting.
  • Collaborate with platform and SRE teams to ensure observability tooling is up-to-date and functioning.
  • Maintain documentation and operational checklists for observability tasks and recurring activities.
  • Participate in root cause analysis and support post-incident review processes.
  • Assist in basic scripting or automation tasks related to observability tooling or data collection.
  • Ensure adherence to observability standards and data logging policies.
  • Provide day-to-day monitoring support and escalate issues as needed.

Required Skills and Experience:

  • 4 years of experience in a technical support DevOps infrastructure or systems monitoring role.
  • Proficient with ETL Pipelines.
  • Familiarity with observability tools such as Grafana Prometheus Datadog Splunk or similar.
  • Understanding of basic monitoring concepts e.g. metrics logs alerts uptime.
  • Exposure to cloud platforms e.g. GCP and basic infrastructure operations.
  • Comfortable using CLI tools and scripting languages e.g. Python for automation.
  • Strong attention to detail organizational skills and ability to follow operational procedures.
  • Bachelor's degree in information systems Computer Science or a related field preferred.
  • Eagerness to learn and grow within a platform reliability and observability environment.

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