Customer Support Specialist
6 days ago
We are seeking a highly motivated and detail-oriented Customer Support Executive to join our team at Infopark Kochi. The ideal candidate will be a recent graduate or fresher with excellent communication skills, a strong willingness to work during night shifts, and a basic understanding of MS Office.
Key Responsibilities- Provide exceptional customer support via phone, email, and chat to resolve customer queries and issues.
- Maintain a high level of professionalism and courtesy while interacting with customers.
- Accurately document customer interactions and maintain records in our support systems.
- Collaborate with team members and other departments to ensure timely and effective resolution of customer concerns.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Adhere to company policies and procedures while handling customer inquiries.
- Education: Bachelor's degree in any field.
- Skills: Excellent communication skills (both verbal and written).
- Technical Knowledge: Basic knowledge of MS Office (Word, Excel, PowerPoint).
- Work Schedule: Willingness to work in the night shift (6:30 PM - 3:30 AM).
- Location: Must be willing to work from our office in Infopark Kochi.
- Gender Preference: Male candidates preferred.
- Competitive salary package.
- Opportunities for career growth and development.
- Supportive and dynamic work environment.
-
IT Support Specialist
7 days ago
Cochin, Kerala, India Smart legal Full timeJob Title: IT Support SpecialistThe IT Support Specialist will play a crucial role in ensuring the smooth operation of our internal IT systems. This individual will be responsible for providing technical support to our staff, troubleshooting issues, and developing and maintaining WordPress websites and custom HTML applications.Key Responsibilities:Provide...
-
IT Support Specialist
1 week ago
Cochin, Kerala, India Smart legal Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Smart legal. The successful candidate will be responsible for providing day-to-day IT support to our internal staff, troubleshooting technical issues, and ensuring the efficient and secure operation of our IT infrastructure.Key Responsibilities:Provide...
-
IT Support Specialist
2 days ago
Cochin, Kerala, India Smart legal Full timeJob Title: IT Support SpecialistJob Summary:The IT Support Specialist will be responsible for managing internal IT support, developing and maintaining WordPress sites and HTML-based web applications, and creating tools like Power BI reports. The role will also involve acting as a liaison between the firm, IT suppliers, and consultants to ensure smooth...
-
Customer Support Specialist
2 days ago
Cochin, Kerala, India ADVENXA Full timeJob SummaryWe are seeking a highly skilled Customer Support Associate to join our team at ADVENXA. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients via email, chat, and voice calls. You will be the primary point of contact for customers, resolving their issues and concerns in a timely and...
-
Customer Support Specialist
1 week ago
Cochin, Kerala, India ADVENXA Full timeCustomer Support ExecutiveWe are seeking a highly motivated and detail-oriented Customer Support Executive to join our team at Infopark Kochi. The ideal candidate will be a recent graduate or fresher with excellent communication skills, a strong willingness to work during night shifts, and a basic understanding of MS Office.Key Responsibilities:Provide...
-
Software Support Specialist
47 minutes ago
Cochin, Kerala, India InerG Software Innovations Pvt. Full timeSoftware Support SpecialistAt InerG Software Innovations Pvt., we are seeking a skilled Software Support Specialist to join our team. As a champion for customer needs, you will be responsible for building and maintaining strong relationships with customer executives and business line leaders, ensuring high levels of customer satisfaction and recognition of...
-
IT Support Specialist
5 days ago
Cochin, Kerala, India ADVENXA Full timeJob Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at ADVENXA. The successful candidate will be responsible for providing technical support to our staff, including troubleshooting and resolving computer problems, installing and configuring hardware and software, and maintaining IT asset inventory.Key...
-
Financial Support Specialist
2 days ago
Cochin, Kerala, India Hyatt Corporation Full timeJob SummaryWe are seeking a highly organized and detail-oriented Financial Support Specialist to join our team at Hyatt Corporation. As an Accounting Associate, you will provide exceptional administrative support to our customers, ensuring the smooth and efficient running of the Accounting Department.Key ResponsibilitiesProvide excellent and consistent...
-
Technical Support Specialist
6 days ago
Cochin, Kerala, India Global Infonet Inc Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a skilled Technical Support Specialist to provide application and technical support to our clients. The ideal candidate will have experience in handling U.S. clients, excellent communication skills, and a strong understanding of troubleshooting software applications.Key...
-
IT Support Specialist
6 days ago
Cochin, Kerala, India Feathersoft Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Feathersoft. The ideal candidate will have excellent technical skills and a strong passion for delivering exceptional customer service.Key Responsibilities Fully support, configure, maintain, and upgrade desktops, MFPs, corporate networks, and servers Set up and install new...
-
IT Support Specialist
3 days ago
Cochin, Kerala, India ADVENXA Full timeJob Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team at Advanxa. The successful candidate will be responsible for providing technical support to our staff, including installation, configuration, and troubleshooting of hardware and software.Key Responsibilities: Provide technical support to staff, including...
-
Product Support Specialist
6 days ago
Cochin, Kerala, India Fingent Full timeAt Fingent, we're on a mission to create software that makes a meaningful difference in people's lives. We're looking for a skilled Product Support Specialist to join our team, someone who can provide exceptional customer service and technical expertise.Key Responsibilities:Deliver top-notch customer support and resolve technical issues efficiently.Develop...
-
Digital Customer Support Specialist
3 days ago
Cochin, Kerala, India Sulekha Full timeAbout the RoleWe are seeking a highly skilled Digital Customer Support Executive to join our team at Sulekha. As a key member of our Pro-Manage team, you will play a crucial role in helping our customers achieve tangible business outcomes.Key Responsibilitiesa. Work closely with paid customers of Sulekha to achieve their desired goals.b. Deliver on KYC and 8...
-
RPA Support Specialist
7 days ago
Cochin, Kerala, India Fragomen Full timeJob SummaryWe are seeking a highly skilled RPA Support Specialist to join our team at Fragomen. The successful candidate will provide technical support for RPA prerequisites implementation, IT environments setup, and software installation.Key Responsibilities• Provide technical support for RPA implementation, including setup, testing, and production...
-
Administrative Support Specialist
4 days ago
Cochin, Kerala, India Gallagher Full timeAbout the RoleAs an Administrative Support Specialist at Gallagher, you will play a vital part in ensuring the smooth operation of our business. Your primary responsibility will be to provide administrative support to our business operations team by performing various processing tasks.Key ResponsibilitiesDeliver high-quality services to our clients and...
-
RPA Support Specialist
2 days ago
Cochin, Kerala, India Fragomen Full timeJob DescriptionKey Responsibilities:As a RPA Support Specialist at Fragomen, you will provide technical support to IT roles within the organization for RPA prerequisites implementation, IT environments setup, installing software, testing and production cut-over.Key Skills and Qualifications:·Ability to communicate abstract concepts with business...
-
IT Support Specialist
2 days ago
Cochin, Kerala, India Feathersoft Full timeJob Summary:Feathersoft is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As a fresher, you will be responsible for providing top-notch technical support to our employees, ensuring seamless operation of our corporate networks and servers.Key Responsibilities: Configure, maintain, and upgrade desktops, MFPs, and...
-
Support Associate
2 days ago
Cochin, Kerala, India Futurehook Full timeJob DescriptionThis is a remote position with Futurehook, where we are looking for a dedicated and proactive Support Specialist with proficiency in both Malayalam and English.The ideal candidate will be responsible for leading validation, managing influencer appointment calls, and providing online and on-call support, especially on holidays. This role also...
-
Administrative Support Specialist
7 days ago
Cochin, Kerala, India Gallagher Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. In this role, you will provide administrative support to our business operations by performing a variety of tasks.Key ResponsibilitiesProvide ongoing delivery of services with a focus on quality and efficiencyUpdate...
-
IT Support Specialist
15 minutes ago
Cochin, Kerala, India Feathersoft Full timeJob Summary: We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Feathersoft. As a key member of our IT department, you will be responsible for providing top-notch support to our employees, ensuring the smooth operation of our corporate networks and servers.Key Responsibilities:Configure, maintain, and upgrade...