International Process Specialist
4 weeks ago
Job Title: International Non Voice Process
About the Role:
We are seeking highly skilled and motivated individuals to join our team as International Non Voice Process associates. As a part of our team, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints and concerns in a fair and efficient manner.
- Provide product information and make recommendations to customers as needed.
- Meet or exceed performance metrics and quality standards.
Requirements:
- Graduate degree in any field.
- Excellent verbal and written communication skills in English.
- Permanent batch to work from office in Bangalore.
- Typing speed of 90 words per minute with 90% accuracy.
Interview Process:
The interview process will consist of three rounds: HR round, Written Versant Test round (Threshold B1 and above), and AMCAT 54 and above.
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