International Non Voice Process Specialist
3 days ago
Hiring for a Non-Voice Process Associate role in an international setting.
About the Role:
We are seeking highly skilled and motivated individuals to work in our non-voice process team. As a Non-Voice Process Associate, you will be responsible for handling customer inquiries via email and chat platforms.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Work closely with cross-functional teams to resolve customer issues
- Meet or exceed performance metrics and quality standards
Requirements:
- Bachelor's degree in any field
- Excellent written and verbal communication skills in English
- Able to work independently and as part of a team
- Strong problem-solving and analytical skills
Benefits:
We offer a competitive salary package, including:
- Base salary: ₹3.2 lacs per annum (freshers)
- Base salary: ₹3.8 lacs per annum (1+ years experience)
- Base salary: ₹4.2 lacs per annum (2+ years experience)
Interview Process:
The interview process consists of multiple rounds, including:
- HR round
- Written Versant Test round (Threshold B1 and above)
- AMCAT 54 and above
- Typing speed test (30 WPM and 90% accuracy)
Interested candidates can apply through our website.
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