O2C International Voice Process Specialist

2 weeks ago


Bengaluru, Karnataka, India Rivera Manpower Services Full time

Job Title: O2C International Voice Process Specialist

Job Summary: Rivera Manpower Services is seeking a highly skilled O2C International Voice Process Specialist to join our team. As an O2C International Voice Process Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

About the Role:

  • Handle customer inquiries via phone and resolve issues in a timely and professional manner.
  • Provide excellent customer service and ensure high levels of customer satisfaction.
  • Work with internal teams to resolve customer issues and improve processes.
  • Meet or exceed productivity and quality standards.

Requirements:

  • 0-5 years of experience in O2C voice process.
  • Graduate degree required.
  • Flexible to work with rotational shifts and offs.
  • Upto 4.5Lac salary.
  • Bangalore location.


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