International Voice Process Specialist

4 weeks ago


Bengaluru, Karnataka, India MegaaOpes Solutions Full time

MegaaOpes Solutions is a leading provider of business process outsourcing (BPO) solutions, offering a range of services to help clients reduce operating expenses, increase cash flow, and improve customer experience.

The Role

As a Voice Process Specialist, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.

Ideal Profile

  • You have at least 1 year of experience in a Customer Service role, preferably in the Insurance industry.
  • You possess excellent interpersonal, written, and verbal communication skills.
  • You are a strong mentor and coach who can build high-performing teams.
  • You are adaptable and thrive in changing environments.
  • You are a strong networker and relationship builder.

What's on Offer?

  • Work alongside and learn from best-in-class talent.
  • Flexible working options.
  • A role that offers a breadth of learning opportunities.


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