International Voice Process Specialist
4 weeks ago
MegaaOpes Solutions is a leading provider of business process outsourcing (BPO) solutions, offering a range of services to help clients reduce operating expenses, increase cash flow, and improve customer experience.
The Role
As a Voice Process Specialist, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.
Ideal Profile
- You have at least 1 year of experience in a Customer Service role, preferably in the Insurance industry.
- You possess excellent interpersonal, written, and verbal communication skills.
- You are a strong mentor and coach who can build high-performing teams.
- You are adaptable and thrive in changing environments.
- You are a strong networker and relationship builder.
What's on Offer?
- Work alongside and learn from best-in-class talent.
- Flexible working options.
- A role that offers a breadth of learning opportunities.
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