Business Systems Specialist

6 days ago


Pune, Maharashtra, India Global Payments Asia-Pacific India Private Limited Full time
About This Role

At Global Payments Asia-Pacific India Private Limited, we are seeking a highly skilled Business Systems Specialist to join our team. As a Business Systems Specialist, you will play a critical role in analyzing business requests to be solved with automated systems, formulating and designing automated systems scope and objectives, and providing expertise in identifying, evaluating, and developing systems and procedures that meet user requirements and are within stated sizing estimates.

Key Responsibilities
  • Act as a liaison between client end-users, programmers, and test analysts with in-depth analysis, design, configuration, testing, and maintenance of complex systems to ensure optimal operational performance.
  • Maintain a working relationship with key stakeholders and gain an understanding of the complex nature of the client's business.
  • Consult with management to identify, define, and document business needs/objectives, current operational procedures, problems, input/output requirements, data scope, usage formatting, security requirements, and levels of systems access.
  • Analyze complex/escalated problems/issues and offer alternative business solutions.
  • Facilitate meetings and lead discussions.
Requirements
  • Bachelor's Degree in Computer Science, Management Information Systems, Business, or related field.
  • Typically minimum 8 years of relevant experience or degree in lieu of degree.
  • Professional experience working with end-users to meet business needs.
  • Scripting knowledge, bankcard industry knowledge, understanding data structures, and professional experience working with end-users to meet business needs.
Desired Skills and Capabilities
  • Skills/Knowledge: Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
  • Job Complexity: Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
  • Supervision: Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
  • Problem Solving: A seasoned, experienced professional with strong problem-solving skills and problem resolution based on a broad base of business knowledge.
  • MS Office & Flowcharting: Word, Excel, PowerPoint, Visio. Familiar with several common drawing techniques using Visio or UML.


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