Chief Production Officer

7 days ago

Alleppey, Kerala, India beBeeLeadership Full time ₹ 25,00,000 - ₹ 30,00,000
Job Title: Production Manager

This role oversees application engineering, production support, and incident/problem management, ensuring smooth operations across business-critical applications.

  • Key Responsibilities:
  • Own and manage the production environment of enterprise applications with a focus on stability, performance, and scalability.
  • Collaborate with engineering teams to ensure high availability and reliability of applications.
  • Lead 24x7 production support operations and define SLAs.
  • Provide direction on technical solutions, architecture decisions, and process improvements.
  • Build strong relationships with internal business units, clients, and external partners.
  • Work closely with product managers, developers, QA, infrastructure, security, and compliance teams to align on priorities and ensure production readiness.

Required Skills and Qualifications:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 15+ years of experience in IT, with 5+ years in a leadership role in production/application support.
  • Proven experience in managing large-scale, business-critical applications in a complex IT environment.
  • Strong problem-solving, crisis management, and decision-making skills.
  • Deep understanding of ITIL framework, DevOps principles, and SRE best practices.
  • Excellent interpersonal and stakeholder management skills.
  • Experience with monitoring tools (e.g., Splunk, AppDynamics, Dynatrace), cloud environments (AWS/Azure), and automation (CI/CD pipelines).
  • Strong verbal and written communication skills.

Preferred Certifications:

  • ITIL v4 Foundation / Intermediate.
  • PMP / Prince2 (optional but advantageous).
  • Cloud certifications (AWS/GCP/Azure Architect or DevOps).

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