Front Office Operations Manager

1 week ago


Jaipur, Rajasthan, India beBeeFrontOfficeManager Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Front Office Operations Manager

About the Role:

We are seeking a highly motivated and experienced Front Office Operations Manager to join our team. As a key member of our hotel management team, you will be responsible for the strategic management of the Front Office department, ensuring exceptional customer service and exceeding guest expectations.

The ideal candidate will have a strong background in hospitality management, with experience in front office operations, revenue management, and team leadership. You will possess excellent communication and interpersonal skills, with the ability to motivate and develop a high-performing team.

Key Responsibilities:
  • Manage front office operations, including reception, concierge, and telephone services
  • Oversee revenue management, including room inventory control and yield management
  • Lead a team of front office staff, providing coaching, training, and development opportunities
  • Collaborate with other departments to ensure seamless delivery of hotel services
  • Analyze financial data to inform business decisions and drive revenue growth
  • Develop and implement marketing strategies to increase occupancy and average daily rate
  • Ensure compliance with company policies and procedures, as well as local laws and regulations
Requirements:
  • Minimum 3 years' experience in front office operations or a related field
  • Degree in hospitality management or a related field
  • Excellent communication, leadership, and problem-solving skills
  • Able to work in a fast-paced environment with multiple priorities
  • Proficient in hotel software systems, including property management and revenue management tools
Benefits:
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for career advancement and professional development
  • Free accommodations and meals during your stay
  • Discounts on hotel services and amenities
What We Offer:

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our hotel is committed to excellence in customer service, and we are looking for like-minded individuals to join our team.



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