Technical Support Engineering Sr. Technical Analyst

3 weeks ago


Mumbai, Maharashtra, India Ribbon Communications Operating Company Full time
SUMMARY

At Ribbon Communications Operating Company, we are seeking a skilled Technical Support Engineering Sr. Technical Analyst to provide engineering support to our customers and internal teams. This role involves working with customers to define technical problems, determine solutions, and assist in implementing fixes. The ideal candidate will have a university education in an engineering specialty and experience with tools, systems, and procedures required for the job.

KEY RESPONSIBILITIES:

  • Provides engineering support to customers and internal teams
  • Works with customers to define technical problems and determine solutions
  • Assists in implementing fixes and provides technical feedback
  • May be called on-site to assist in complex technical solutions
  • Creates tests, tools, and diagnostic procedures for product support personnel
  • May quality check technical product documentation

REQUIREMENTS:

  • University education in an engineering specialty
  • General proficiency with tools, systems, and procedures required for the job


  • Mumbai, Maharashtra, India Ribbon Communications Operating Company Full time

    Job Summary : As a Senior Technical Analyst - Engineering Support, you will provide expert technical support to customers, internal teams, and field support staff on complex systems and product issues. You will work closely with customers and company personnel to identify technical problems, develop solutions, and implement fixes. Additionally, you will...


  • Mumbai, Maharashtra, India Dynatrace Full time

    Job Title: Sr. Support AnalystJob Summary:We are seeking a highly skilled and experienced Sr. Support Analyst to join our team at Dynatrace. As a key member of our support team, you will be responsible for providing technical support across our business applications for multiple workstreams in the Asia-Pacific region.Key Responsibilities:Provide technical...


  • Mumbai, Maharashtra, India QAD, Inc. Full time

    Job DescriptionJob SummaryWe are seeking a skilled Technical Support Analyst to join our team at QAD Inc.We are looking for a proactive and detail-oriented individual to provide technical support for our cloud-based services.The ideal candidate will have a strong background in Progress and QAD Products technical experience.Responsibilities will include...


  • Mumbai, Maharashtra, India ConnectWise Full time

    Job Summary:The ConnectWise Software Support Specialist I serves as a key partner in delivering exceptional technical support to our clients. This role involves collaborating with cross-functional teams to diagnose and resolve complex technical issues, ensuring a seamless experience for our customers.Key Responsibilities:Deliver high-quality technical...


  • Mumbai, Maharashtra, India Interactive Brokers Full time

    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at Interactive Brokers. The ideal candidate will have a strong background in IT and a proven track record of providing exceptional technical support to internal users.ResponsibilitiesOwn and resolve internal user issues from start to finish.Research, diagnose, and...


  • Mumbai, Maharashtra, India Experian Full time

    Job TitleSenior Technical AnalystJob DescriptionAs a Senior Technical Analyst at Experian, you will be responsible for the maintenance and support of live applications in production. Your tasks will include managing technical and functional defects, problems, and changes, as well as working with hosted and on-prem solutions.You will be part of a team that...


  • Mumbai, Maharashtra, India Colgate-Palmolive Company Full time

    About the RoleWe are seeking a highly skilled Technical Specialist/Sr Technical Specialist to join our team at Colgate-Palmolive Company.Key ResponsibilitiesThe successful candidate will be responsible for providing business-facing support and development for various applications in the Governance area.RequirementsTo be successful in this role, you will...


  • Mumbai, Maharashtra, India Cisco Full time

    Job Title: Technical Support EngineerJob Summary:We are seeking a highly skilled Technical Support Engineer to join our team at Cisco. As a Technical Support Engineer, you will be responsible for providing expert support to our customers, focusing on Cisco's Security Technology Portfolio. This role encompasses Cisco's products across Firewall Solutions,...


  • Mumbai, Maharashtra, India HITACHI SYSTEMS INDIA PRIVATE LIMITED Full time

    Job Title: Sr. Technical Engineer APMLocation: IndiaWe are seeking a highly skilled Sr. Technical Engineer APM to join our team at Hitachi Systems India Private Limited. The successful candidate will have a strong background in development and a proven track record of working with distributed enterprise software products.Key Responsibilities:Responding to...


  • Mumbai, Maharashtra, India Recruiter Wings Consultancy Full time

    At Recruiter Wings Consultancy, we are seeking an exceptional Technical Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our enterprise customers.Key Responsibilities:Work independently with minimal supervision, utilizing your analytical and problem-solving skills to...


  • Mumbai, Maharashtra, India Colgate-Palmolive Company Full time

    About the RoleWe are seeking a highly skilled Technical Specialist/Sr Technical Specialist to join our team at Colgate-Palmolive Company. As a key member of our IT department, you will be responsible for providing business-facing support and development for various applications in the Governance area.Key ResponsibilitiesDeliver day-to-day application...


  • Mumbai, Maharashtra, India Colgate-Palmolive Company Full time

    About the RoleWe are seeking a highly skilled Technical Specialist/Sr Technical Specialist to join our team at Colgate-Palmolive Company. As a key member of our IT department, you will be responsible for delivering day-to-day application support, including response to emergencies (24x7). You will also run and perform the design, configuration, and testing of...


  • Mumbai, Maharashtra, India Dynatrace Full time

    Job DescriptionThe Senior Support Analyst will provide technical support across our business applications for multiple workstreams in the Asia-Pacific region.This customer-centric role will assist users, primarily in Salesforce, with any issues that arise in processing a high volume of CPQ and account transactions.This role must possess sufficient...


  • Mumbai, Maharashtra, India Colgate-Palmolive Company Full time

    About Colgate-PalmoliveWe are a global company that is reimagining a healthier future for all people, their pets, and our planet. Our portfolio includes Oral Care, Personal Care, Home Care, and Pet Nutrition, with brands such as Colgate, Palmolive, and Hill's Pet Nutrition.We are committed to sustainability and community wellbeing, with a focus on reducing...


  • Mumbai, Maharashtra, India VISTRA Full time

    Unlock Your Potential as a Senior Technical Analyst at VistraAt Vistra, we're on a mission to simplify global business and help our clients achieve progress without friction. As a Senior Technical Analyst, you'll play a critical role in driving our Fund Services Technology - Real Estate development projects forward.Key Responsibilities:Manage the Fund...


  • Mumbai, Maharashtra, India Cisco Full time

    Job Overview:We are seeking a highly skilled and motivated Technical Support Engineer to join our dynamic team at Cisco. The successful candidate will be responsible for providing expert support and troubleshooting services to our customers, focusing on Cisco's Security Technology Portfolio.Key Responsibilities:Respond promptly to customer inquiries,...


  • Mumbai, Maharashtra, India Dynatrace Full time

    Job OverviewThe Sr. Support Analyst will provide technical support across our business applications for multiple workstreams in the Asia-Pacific region. This customer-centric role will assist users, primarily in Salesforce, with any issues that arise in processing a high volume of CPQ and account transactions.This role must possess sufficient application and...


  • Mumbai, Maharashtra, India N Consulting Ltd Full time

    Job Title: Support AnalystCorporate Title: AnalystExperience: 3 to 7 YearsWe are seeking a Support Analyst to join our Wholesale Production Services team. This role involves providing support to the Sales, Investment Banking, Research, and Securitized Products & ABS businesses. You will maintain both in-house developed and vendor-hosted application...


  • Mumbai, Maharashtra, India Experian Full time

    Job DescriptionExperian is seeking a highly skilled Senior Technical Analyst to join our team. As a key member of our technical operations team, you will be responsible for the maintenance and support of our applications, ensuring they run smoothly and efficiently.Key Responsibilities:Manage and administer technical systems and applications.Provide technical...


  • Mumbai, Maharashtra, India Gravity Engineering Services Pvt. Ltd Full time

    Job Title: SAP ERP Technical LeadJob Summary: We are seeking an experienced SAP ERP Technical Lead to join our team at Gravity Engineering Services Pvt. Ltd. As a technical lead, you will be responsible for designing, developing, and implementing SAP ERP solutions.Key Responsibilities:Technical Leadership: Lead the development and implementation of SAP ERP...