Global Process Associate for US Customer Support

1 day ago


Coimbatore, Tamil Nadu, India KG Invicta Services (KGiS) Full time

We are looking for a skilled Global Process Associate to join our team at KGiS. In this role, you will be responsible for providing exceptional customer support to US customers.

The ideal candidate will have 6 months to 2 years of experience in a similar role and possess excellent communication skills in English. You should also be able to work well under pressure and meet deadlines.

As a Global Process Associate, you will be working in a rotational shift pattern, including nights and weekends. You must be flexible and willing to adapt to changing priorities.

The salary for this position is estimated to be around ₹350,000 - ₹450,000 per annum, depending on your qualifications and experience.

Beyond your base salary, you can expect additional benefits such as two-way cab facility, incentives, complimentary meal, bonus, and shift allowances. Our company values employee satisfaction and offers various perks to make your work life enjoyable.

To succeed in this role, you will need to understand business objectives and develop models that help achieve them. You must also be able to answer inbound calls, explain customer queries, and get familiar with our company's tools.

Our address is not required to apply but we are located in Coimbatore. Interested candidates can forward their resume to the HR department or contact us via phone for further details.



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