Global Voice Support Specialist

4 weeks ago


Coimbatore, Tamil Nadu, India KG Invicta Services (KGiS) Full time

We are seeking a highly skilled Senior Process Associate to join our International Voice Process team at KGiS. This role involves providing exceptional customer support to US customers, ensuring their queries are addressed promptly and professionally.

Key Responsibilities:

  • Answer inbound calls and provide clear explanations to customer queries.
  • Develop a thorough understanding of our company's tools and processes.
  • Collaborate with the team to achieve business objectives and drive product success in the US market.

Requirements:

  • Excellent communication skills in English.
  • Strong listening and problem-solving abilities.
  • Ability to work in a fast-paced environment and meet performance metrics.

What We Offer:

  • Competitive incentives and bonuses.
  • Complimentary meals and shift allowances.
  • Opportunities for growth and professional development.

Interested candidates, please forward your resume to the HR department.



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