Business Process Outsourcing Voice Support Associate

4 weeks ago


Coimbatore, Tamil Nadu, India Adam&EveInc Full time

Job Summary:

We are seeking a highly skilled and motivated individual to join our team as a Business Process Outsourcing Voice Support Associate.

About the Role:

The successful candidate will be responsible for providing exceptional customer service through voice communication, resolving customer queries and concerns, and working collaboratively with our team to achieve business objectives.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.

  • Provide accurate and respectful communication to customers, adhering to our company's standards.

  • Collaborate with colleagues to achieve team goals and objectives.

  • Stay up-to-date with product knowledge and company policies to provide informed responses to customers.

  • Meet or exceed performance targets and quality standards.

Requirements:

  • Any Degree with computer knowledge.

  • Excellent verbal and written communication skills in Tamil, Malayalam, Hindi, and Telugu.

  • Ability to articulate information clearly and concisely.

  • Previous experience in a customer service role is preferred but not mandatory.

Working Conditions:

This is a flexible timing role with frequent hikes and incentives.

Adam&EveInc is an equal opportunities employer and welcomes applications from all qualified candidates.



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