International Voice Process Team Member
4 weeks ago
Job Title: International Voice Process
Location: Not Specified
Benefits: Annual bonus + Shift Allowance + Cab facility + Food
Skill:
Key Responsibilities:
- Ensure all team members understand organizational products, services, procedures, and guidelines through effective communication
- Prepare forecasts and budgets for the call center and monitor calls to maintain quality standards
- Foster a training environment for agents and participate in recruitment of new call center staff
About the Role: This is a dynamic position within the call center team, requiring strong communication skills and adaptability to night shifts.
What We Offer: A collaborative work environment, opportunities for growth, and a comprehensive benefits package.
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