
Network Service Coordinator
1 week ago
Key Responsibilities:
1. Identify and engage with private ambulance service providers to expand the network of emergency services.
2. Collaborate with operators and staff to develop knowledge on using a mobile app for managing emergency services.
3. Liaise with call centers to coordinate regular emergency services operations.
4. Follow up with service providers and users for payment obligations.
5. Support negotiations with operators to secure optimal rates for various trips or events.
6. Monitor the performance of critical emergency services, particularly outstation trips.
7. Address user, call center, and operator concerns and resolve issues in a timely manner.
8. Escalate complex issues to senior management as necessary.
Key Qualifications:
1. Strong communication skills.
2. Ability to multitask and adapt to dynamic situations.
3. Familiarity with startup culture.
4. Availability during business hours via phone and messaging apps.
5. Personal laptop for work purposes.
6. Multilingual proficiency, preferably in English, Hindi, and Tamil.
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