
PCS/BESS Technical Support Engineer
1 week ago
About our team:
We are a leading enterprise in China's wind power converter market and top 10 photovoltaic inverter brand. We focus on R&D, manufacture, sales, and service of renewable energy & electric drive products.
Job Summary:
We seek highly motivated and skilled individuals to support our PCS/BESS product line as technical support engineers. The ideal candidate will have experience in the energy storage industry, preferably in central PCS or BESS.
Key Responsibilities:
- Provide on-site and remote technical support for PCS/BESS products
- Troubleshoot PCS/BESS products and guide customers through simple faults
- Manage on-site spare parts and track inventory
- Maintain customer relationships and communicate effectively with clients
- Learn and understand our PCS/BESS products and provide training to customers
- Ensure compliance with company policies and report work timely
Required Skills and Qualifications:
- English language proficiency
- Self-motivated mindset and ability to plan in ambiguous situations
- Experience in the energy storage industry, preferably in central PCS or BESS
Benefits:
This role offers a unique opportunity to be part of a dynamic team and contribute to the growth of our PCS/BESS product line.
Others:
We value diversity and inclusion in the workplace and encourage applicants from all backgrounds to apply.
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