Senior Production Support Specialist

3 weeks ago


Bengaluru, Karnataka, India Hiretek Full time
Production Support Specialist for Google Workspace

At Hiretek, we're seeking a skilled Production Support Specialist to join our team and provide top-notch support for Google Workspace. As a key member of our support team, you will be responsible for ensuring the smooth operation of our Google Workspace environment.

Key Responsibilities:

Incident Management: Troubleshoot and resolve issues related to Google Workspace, including Gmail, Google Drive, and Google Docs.
Configuration Management: Configure and manage Google Workspace services, including Gmail, Google Drive, and Google Docs.
Problem Management: Identify and resolve root causes of issues affecting Google Workspace.
Reporting: Generate reports to track and analyze Google Workspace performance.

Requirements:

2+ years of experience in production support, preferably in Google Workspace.
Excellent communication skills for effective collaboration with teams and stakeholders.
Working knowledge of Google Vault, G-Control App, and SCIM for user identity and attribute provisioning.
Ability to work in a fast-paced environment and prioritize tasks effectively.

Join us at Hiretek and take advantage of this exciting opportunity to work on cutting-edge technology and build a successful career in production support.

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