CE/CRM Technical Architect for Field Service Solutions
5 days ago
Job Title: CE/CRM Technical Architect for Field Service Solutions
Job Description:
As a CE/CRM Technical Architect for Field Service Solutions, you will lead the design and architecture of end-to-end solutions on the D365 CE platform. You will work closely with stakeholders to understand business processes and ensure alignment with industry best practices and scalability. This role requires a strong understanding of business processes in Sales, Marketing, Customer Service, Field Service, and Project Operations. The successful candidate will have expertise in data migration strategy, data modeling, and integration, as well as knowledge of various CRM versions, technologies, and programming languages.
Key Responsibilities:
- Design and implement D365 CE solutions that meet business requirements and ensure data integrity and consistency.
- Lead the development team and provide guidance on coding standards, best practices, and solution architecture.
- Develop integration strategies and design solutions between D365 CE and other internal/external systems.
- Define security models and access control strategies to ensure compliance with relevant security and data privacy standards.
- Collaborate with stakeholders to understand business processes and provide technical expertise in various CRM/XRM versions.
- Customize and configure D365 CE using PowerApps, Power Automate, and Power BI.
- Lead data migration, data modeling, and data integration efforts across the D365 CE platform.
- Provide technical expertise in various CRM/XRM versions and support end-to-end project life cycles.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or MCA or equivalent.
- 10+ years of experience in D365 CE/CRM as a Technical Architect.
- 5+ years of experience as a Lead Developer in D365 CE.
- Strong understanding of business processes in Sales, Marketing, Customer Service, Field Service, and Project Operations.
- Proficiency in customizing and configuring D365 CE using PowerApps, Power Automate, and Power BI.
- Expertise in data migration strategy, data modeling, and integration.
- Knowledge of various CRM versions, technologies, and programming languages.
- Proven experience in developing security models and ensuring compliance with data privacy standards.
- MS Dynamics CE/CRM certifications are required.
Preferred Qualifications:
- Experience working on 2-3 full life-cycle projects.
- Strong OO analysis and design under SDLC environment.
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