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Technical Architect

4 weeks ago

Bengaluru, Karnataka, India Sonata Software Full time
Job Title: D365 CE Technical Architect

Location: Remote

Years of Exp: 8+ years

Key Responsibilities:

We are seeking a highly skilled Technical Architect to lead the design and implementation of Dynamics 365 Customer Engagement (D365 CE) solutions. As a Technical Architect, you will be responsible for overseeing the architecture and design of D365 CE solutions to ensure alignment with business goals and industry best practices.

You will collaborate closely with clients and stakeholders to understand their technical requirements and translate them into robust D365 CE solutions. Your expertise in D365 CE technical architecture, including customization, integration, and data modeling, will be essential in defining and documenting the technical architecture.

As a Technical Architect, you will lead the development of complex solutions, including custom code, scripts, plugins, and extensions, to meet unique business needs. You will also provide technical guidance and mentorship to development teams, ensuring adherence to D365 CE best practices.

Additionally, you will lead the evaluation and adoption of emerging D365 CE technologies, features, and tools. Your strong knowledge of D365 CE security models, web services, and API integrations will be crucial in performing system performance tuning, optimization, and troubleshooting to maintain the health and reliability of D365 CE environments.

Mandatory Skills:
  • Bachelor's or Master's degree in a related field.
  • 8+ years of hands-on experience in designing, developing, and implementing Dynamics 365 Customer Engagement (D365 CE) solutions.
  • Expertise in D365 CE technical architecture, including customization, integration, and data modeling.
  • Proficiency in programming languages such as C#, JavaScript, and SQL, with a focus on D365 CE development.
  • Strong knowledge of D365 CE security models, web services, and API integrations.
  • Experience with D365 CE plugins, workflows, and customizations.
  • Excellent problem-solving and analytical skills.
  • Effective communication and client-facing skills.
  • Ability to work collaboratively in cross-functional teams.
Good-to-Have Skills:
  • Relevant certifications in Dynamics 365 (e.g., Microsoft Certified: Dynamics 365 Customization and Configuration).
  • Experience with other CRM or customer engagement platforms.
  • Knowledge of cloud technologies, such as Azure.
  • Familiarity with DevOps practices for D365 CE development.
  • Project management experience.