Senior Account Manager Education

2 weeks ago


Gurgaon, Haryana, India Meritto Full time
Job Summary:

We are looking for a Senior Account Manager Education to join our customer success team at Meritto. As a key member of our team, you will be responsible for managing overall customer success, ensuring high retention and renewal rates, and acting as a bridge between the company and clients. Your primary focus will be to gather requirements from clients, suggest product solutions, coordinate with other teams, and provide actionable insights to decision-makers to influence strategy and performance.

The ideal candidate should have excellent written and verbal communication skills, the ability to quickly gain client trust, demonstrate ownership for client issues, problem-solving skills, and proficiency in Excel and report generation. You should also be able to work in a fast-paced environment, prioritize tasks effectively, and manage multiple projects simultaneously.

We offer a competitive salary package of $90,000 - $110,000 per annum, depending on experience, plus additional benefits such as health insurance, retirement plans, and flexible working hours.

About Meritto:

Merritto is India's largest and most advanced SaaS-based Enrolment Automation Platform, on a mission to empower the education ecosystem by building the 'Digital Backbone of Education Institutions'. We are one of the fastest-growing organizations in the B2B SaaS education technology sector, offering a vertically focused platform that caters to various education segments, including K-12, Higher Education, Online Degree Programmes, Coaching & Training Institutes, EdTech, Study Abroad Consultants, and Leading Exams & Assessments.

The company has made two acquisitions and currently operates two product lines: Unified Enrolment SaaS and Unified Payment Stack. Our culture is egalitarian, challenging, and meritocratic, making us an attractive employer for talented professionals.
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