Community Experience Coordinator

2 weeks ago


Bengaluru, Karnataka, India BHIVE Workspace Full time
About the Role

We are seeking a highly skilled and motivated Community Experience Coordinator to join our team at BHIVE Workspace. In this role, you will play a vital part in enhancing our value proposition by curating a dynamic and engaging coworking environment that fosters client satisfaction and retention.

You will be responsible for building strong relationships with members, understanding their needs, and ensuring their satisfaction. As the first point of contact for members, you will address queries and resolve concerns promptly.

Key Responsibilities:

  • Member Engagement: Build strong relationships with members, understand their needs, and ensure their satisfaction.
  • Community Building: Organize and execute engaging events such as workshops, networking sessions, and celebrations to foster a sense of community.
  • Workplace Vibe: Maintain an inviting and inspiring workspace atmosphere by upholding high standards of aesthetics and functionality.
  • Client Retention: Monitor member satisfaction through regular feedback and act on insights to improve their experience.

Qualifications:

  • Bachelor's degree in Business, Hospitality, Event Management, or a related field.
  • 0-3 years of experience in community management, customer service, events, or related roles.
  • Strong interpersonal and communication skills, with a customer-centric approach.
  • Creative problem-solving abilities and a proactive mindset.

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on your experience and qualifications. If you are passionate about building communities and creating memorable experiences, we invite you to apply for this exciting opportunity.



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