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Executive Sales Director
2 weeks ago
AMARIS by Prerna Rajpal specializes in fine jewelry combining diamonds and ethically sourced stones endorsed by celebrities.
The ideal candidate will possess strong leadership skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service.
Responsibilities:">- End-to-end ownership of the store.
- Build and manage relationships with high net worth clients and engage in exceptional sales skills to close high-value jewelry sales.
- Provide strategic leadership and direction to the boutique team, setting clear goals and objectives to drive sales and profitability.
- Develop and execute sales strategies and initiatives to increase revenue and achieve targets.
- Foster a positive and collaborative work environment, motivating and inspiring the team to deliver outstanding customer service and exceed customer expectations.
- Lead by example, actively engaging with customers to build relationships, provide personalized styling advice, and drive sales.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Monitor and analyze sales performance, inventory levels, and other key performance indicators to identify opportunities for improvement and implement corrective actions as needed.
- Conduct regular performance evaluations and provide feedback to staff to enhance their skills and productivity.
- Ensure that the boutique maintains high standards of visual merchandising, cleanliness, and organization to create an inviting and luxurious shopping environment.
- Manage staffing needs, including recruitment, training, scheduling, and performance management, to ensure adequate coverage and staffing levels to meet customer demand.
- MBA from a leading institution and a fashion graduate from a Tier 1 Indian college.
- Proven experience in luxury retail management with a minimum of 5 years of experience in direct luxury sales preferably in Indian designer brands or real estate consultancy firms.
- Exceptional ability to sell and engage with high net worth clients at a personal level.
- Strong leadership and management skills with the ability to inspire and motivate a team to achieve sales targets and deliver exceptional customer service.
- Excellent communication and interpersonal skills with the ability to build rapport with high net worth customers.
- Results-oriented with a track record of driving sales and profitability in a high-pressure retail environment.
- Knowledge of fashion trends, luxury brands, and the latest developments in the retail industry.
- Ability to multitask, prioritize tasks, and work well under pressure in a fast-paced environment.
As a Senior Store Manager, you will play a crucial role in driving sales and delivering exceptional customer service. If you are a dynamic leader with a passion for luxury retail, we encourage you to apply for this exciting opportunity.
