Night Shift Travel Operations Coordinator

7 days ago

Vadodara, Gujarat, India beBeeTicketing Full time ₹ 40,00,000 - ₹ 80,00,000
Night Shift Travel Operations Coordinator

Job Summary:

We are seeking a skilled and detail-oriented professional to manage travel operations during evening and night hours.

Key Responsibilities:
  • Travel Operations:
    • Book, cancel, reschedule, and manage domestic and international travel arrangements.
    • Handle amendments, refunds, and re-issuances as per client requirements.
    • Monitor and resolve travel-related issues promptly.
  • Customer Support:
    • Provide customer service via calls, emails, and chats during the night shift.
    • Assist clients with queries related to fares, routing, and policies.
  • System Handling:
    • Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance.
    • Ensure accurate data entry and booking processes.
  • Coordination:
    • Liaise with airlines, suppliers, and internal teams to ensure smooth travel operations.
    • Update clients on travel schedules, changes, and airline policies.
  • Reporting & Compliance:
    • Maintain accurate transaction logs and prepare daily reports.
    • Follow industry regulations and adhere to company policies.

Required Qualifications & Skills:

  • Minimum 1–2 years of proven experience in airline ticketing or travel services.
  • Proficiency in GDS systems (Amadeus, Galileo, or Sabre). Certification is an advantage.
  • Strong knowledge of fare rules, airline ticketing policies, and international routing.
  • Excellent verbal and written communication skills in English.
  • Ability to work independently and manage responsibilities in a night shift setup.
  • Reliable internet connection and a suitable work-from-home environment (for holidays/week-offs).

Preferred Qualifications:

  • Candidates based in Vadodara will be given preference.
  • Experience handling night shift operations.
  • Familiarity with visa regulations, baggage policies, and travel restrictions will be an added benefit.

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