
Night Shift Aviation Professional
2 weeks ago
You are a skilled ticketing professional with experience in airline operations. As a Night Shift Ticketing Executive, you will be responsible for handling domestic and international tickets, providing customer support, and managing system data entry.
Key Responsibilities:
- Ticketing Operations: You will book, cancel, reschedule, and manage tickets efficiently, adhering to client requirements and industry regulations.
- Customer Support: Provide exceptional service via calls, emails, and chats, addressing client queries on fares, routing, and policies.
- System Handling: Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance, ensuring accurate data entry and booking processes.
Required Qualifications & Skills:
- A minimum of 1-2 years of experience in airline ticketing or travel services, with proficiency in GDS systems.
- Strong knowledge of fare rules, airline ticketing policies, and international routing.
- Excellent verbal and written communication skills in English, with the ability to work independently and manage responsibilities in a night shift setup.
Benefits:
- A competitive salary package and flexible work-from-home arrangement on holidays and week-offs.
- An opportunity to grow with a dynamic team in the luxury travel industry.
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