Customer Engagement Director

6 days ago

Ellore, Andhra Pradesh, India beBeeEngagement Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Summary:

A senior leadership role that oversees the development and implementation of customer engagement strategies to drive business growth.

Main Responsibilities:

  • Strategy Development: Develop and execute customer engagement strategies aligned with business objectives, focusing on customer retention and growth.
  • Team Leadership: Manage, mentor, and motivate a team of customer engagement specialists, ensuring their professional development and fostering a collaborative environment.
  • System Management: Oversee the configuration, customization, and integration of customer relationship management systems, ensuring optimal performance and data integrity.
  • Data Analysis & Reporting: Analyze customer data, identify trends, and generate reports to measure campaign effectiveness and inform decision-making.
  • Cross-functional Collaboration: Collaborate with marketing, sales, and customer support teams to align customer engagement strategies and ensure a consistent customer experience.
  • Training & Support: Provide training and support to customer engagement users, ensuring effective adoption and utilization of the system.
  • Staying Updated: Stay informed about customer engagement technology trends and best practices to recommend innovative solutions and improvements.
  • Performance Monitoring: Monitor and analyze customer engagement performance metrics, making data-driven recommendations for improvement.

Required Skills and Qualifications:

  • Customer Engagement Expertise: Proficiency in customer relationship management platforms, data management, and reporting.
  • Leadership & Communication: Strong leadership, communication, and interpersonal skills to effectively manage a team and collaborate with stakeholders.
  • Analytical & Problem-Solving: Ability to analyze data, identify trends, and solve complex customer engagement-related problems.
  • Strategic Thinking: Ability to develop and implement effective customer engagement strategies aligned with business goals.
  • Project Management: Ability to manage projects, timelines, and resources effectively.

Benefits:

This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

  • Customer Engagement Specialist

    2 weeks ago

    Ellore, Andhra Pradesh, India beBeeEngagement Full time ₹ 40,00,000 - ₹ 60,00,000

    Job Title: Customer Engagement SpecialistWe are seeking a highly skilled Customer Engagement Specialist to join our team.This role involves engaging with potential clients via high-volume outbound calls, using our dialer system. As a specialist in customer engagement, you will introduce our service and assist with scheduling appointments.The ideal candidate...

  • Customer Engagement Specialist

    4 days ago

    Ellore, Andhra Pradesh, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,20,00,000

    We are seeking an experienced Customer Engagement Specialist to join our team.About the Role:The successful candidate will be responsible for managing customer interactions, driving subscription growth, and resolving outstanding issues.Key Responsibilities:Contact customers to resolve outstanding issues or encourage subscription upgrades post-trial...

  • Strategic Operations Director

    4 days ago

    Ellore, Andhra Pradesh, India beBeeOperations Full time ₹ 48,00,000

    About this RoleWe're seeking a Strategic Operations Director to drive efficiency and growth across teams. This role is ideal for someone with strong financial acumen, deep understanding of operational flows, and the ability to optimize processes.Oversee daily operations across sales, warehouse, and customer engagement functions.Lead and mentor team leads...

  • Customer Engagement Specialist

    1 week ago

    Ellore, Andhra Pradesh, India beBeeRelationship Full time ₹ 24,00,000 - ₹ 30,00,000

    Job OverviewThe Customer Relationship Officer is a key position that requires exceptional communication and interpersonal skills to deliver top-notch customer service.Key Responsibilities:Respond promptly and professionally to customer requests and inquiries.Identify opportunities to cross-sell relevant products based on customers' needs.Qualifications and...

  • Operations Director

    1 week ago

    Ellore, Andhra Pradesh, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    We are looking for a skilled Operations Director to lead our team. As an expert in operational management, you will be responsible for ensuring customer satisfaction and resolving issues efficiently.Key ResponsibilitiesThe ideal candidate will have experience in managing operations in fast-paced environments and possess strong leadership skills. You will...

  • Director of Lending Products

    4 days ago

    Ellore, Andhra Pradesh, India beBeeLending Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Product Director for LendingThis senior leadership role is responsible for overseeing the product management process end-to-end. The Product Director will lead a team in developing, launching, and optimizing lending products that meet market demands.Main Responsibilities:Product Strategy:Create and implement a product vision, strategy, and roadmap for...

  • Creative Director

    1 week ago

    Ellore, Andhra Pradesh, India Growth Fusion Full time

    Job Title: Video Editor (Creative Director) Location: Bangalore, India (Onsite) Company: Growth Fusion – A Performance Marketing CompanyAbout Us :Growth Fusion is a high-growth performance marketing company driving millions in annual ad spend across insurance, finance, home services, and other verticals. We leverage cutting-edge technology, data, and...

  • Chief Government Engagement Officer

    1 week ago

    Ellore, Andhra Pradesh, India beBeeGovernmentSales Full time ₹ 15,00,000 - ₹ 25,00,000

    Job TitleGovernment Sales ManagerWe are seeking a highly experienced professional with 6–15 years of expertise in government sales, media strategy, and public sector engagement. The ideal candidate will have a strong background in working with institutions such as DIPR (Defence Institute of Psychological Research), DAVP (Directorate of Advertising and...

  • Director of Complex Projects

    3 days ago

    Ellore, Andhra Pradesh, India beBeeCivilEngineering Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Project Director OpportunityWelcome to an exciting chance to lead a team and manage complex projects from inception to delivery.Heading project planning, scheduling, and coordinationManaging procurement, contracts, architecture, and designEnsuring quality control across residential, commercial, and other projectsThe ideal candidate will have a strong...

  • Learning Solutions Director

    2 days ago

    Ellore, Andhra Pradesh, India beBeeStrategic Full time ₹ 10,08,000 - ₹ 20,12,000

    Job Title:A Learning Solutions Director is sought to lead both retail certification programs and B2B learning initiatives.About the Role:Develop key B2B projects (training, assessments, consulting) with high client satisfaction.Oversight of retail program execution with a team ensures smooth learner experience.Support sales teams with insights, proposals,...