Operations Manager
4 days ago
Seeking a Technical Head-Estates to oversee operations, maintenance, and technical management of private properties.
The ideal candidate will have a strong engineering background, in-depth technical knowledge, and demonstrated experience in managing high-end residential and personal properties.
- Key Responsibilities:
- Oversee daily upkeep and maintenance of all personal and hospitality properties.
- Act as the single point of contact for all estate-related issues.
- Ensure timely maintenance and smooth functioning of technical utilities and infrastructure including electrical systems, lifts, water pumps, firefighting systems, HVAC systems, and surveillance systems.
- Conduct regular inspections and audits of all equipment and systems.
- Lead and manage a team of house managers stationed Pan India at different properties.
- Set performance standards and monitor execution of duties.
- Provide training and technical guidance to on-site teams as required.
- Ensure documentation of service logs, technical reports, and property records.
- Liaise with service vendors, technical contractors, and AMC providers.
- Evaluate performance and ensure timely service delivery within agreed SLAs.
- Negotiate service agreements and ensure compliance with safety and quality standards.
- Prepare maintenance budgets, track expenditures, and manage cost-effective operations.
- Recommend upgrades, refurbishments, and major repairs when necessary.
- Project manage renovation and addition projects.
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