IT Operations Manager

2 weeks ago

Chennai, Tamil Nadu, India beBeeBusiness Full time ₹ 90,00,000 - ₹ 1,50,00,000

Job Title: IT Operations Manager

About the Role

We are seeking an experienced IT Operations Manager to oversee the management of our IT operations within the Engineering IT domain. This is a key position that will be responsible for maintaining IT governance frameworks, overseeing IT operations, and monitoring service quality.

Key Responsibilities
  • Maintain IT governance frameworks for compliance and operational efficiency.
  • Oversee IT operations including support, optimization, maintenance, and SLA management with suppliers and partners.
  • Monitor service quality, coordinate IT changes, and support compliance (e.g., SOX).
  • Implement cybersecurity strategies in collaboration with central IT security team and conduct security awareness sessions.
Requirements
  • Bachelor's degree in engineering or IT.
  • Minimum 3 years' experience in technical leadership, solution development, or operational IT roles.
  • Strong communication, leadership, analytical, and problem-solving abilities with demonstrated team guidance.
  • Proficient in program and project management, including progress monitoring and KPI reporting to IT leadership.
  • Familiar with IT governance and compliance standards such as COBIT, ITIL, and ISO 27001.
  • Proficient in risk management and various compliance frameworks.
  • Experience preparing business cases for ICT spend requests.
  • Basic understanding of on-premises data centers, cloud technologies, virtualization, and core IT infrastructure.
  • Able to analyze ITSM KPIs and offer strategic service improvement recommendations.
  • Understanding of global IT culture: networking, OS, security, app/cloud architecture.
  • Familiarity with cybersecurity frameworks and both on-premises and cloud security policies.
  • Experience as a lead on cross-functional projects and organizational change is considered an asset.
What We Offer
  • Promote information compliance and governance within Engineering IT domain.
  • Collaborate with teams to resolve compliance issues and implement corrections.
  • Align Domain Run activities with ICT standards and Stellantis business goals.
  • Support IT audits and assessments as needed.
  • Lead ITIL, risk management, and security frameworks across value streams.
  • Prepare annual Run budgets and identify cost and process improvements.
  • Coordinate with Finance, Audit, Legal, and Purchasing to optimize Run activities and maintain financial integrity.
  • Monitor compliance with Design Authority, SOX, DR, and DevSecOps based on ICT policies.
  • Ensure change coherence and manage application decommissioning.
  • Enforce security policies, monitor cyber threats, and adjust defenses for secure operations.
  • Apply security patches and updates promptly using Qualys or Checkmarks.

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