
Senior ServiceNow Capability Lead
18 hours ago
Job Overview:
We are seeking an experienced professional to lead our ServiceNow capability and delivery unit. As a highly motivated and qualified individual, you will be responsible for developing and growing this successful business.
Key Requirements:
- A minimum of 18 years of experience, with the last 2-3 years in a role similar to ServiceNow practice Leader in an IT services company.
Core Competencies:
- Practice Building
- Solution Architecting
- Capability Building
- Business Pursuit Management
- Operations and Delivery Management
- P&L Ownership
Desired Skills and Qualifications:
- Deep understanding of the industry, trends, competition, challenges and opportunities.
- Experience in handling global responsibility (US, Europe, UK, APAC Regions)
- Multiple accounts management with P&L responsibility
- Ability to drive delivery and growth in current accounts.
Responsibilities:
- Drive successful client implementation and high CSS and CSAT.
- Growth of business in current accounts.
You will be comfortable working in a matrix organization with excellent communication and networking skills. You should be able to manage and influence a broad range of stakeholders in a global environment.
We offer a dynamic work environment that fosters growth and development. If you have the required skills and experience, please apply for this exciting opportunity.
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