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Customer Service Professional
2 weeks ago
The role of a Call Center Representative requires making outbound calls to customers, fostering positive relationships and enhancing the company image through effective communication.
- Maintain professionalism while interacting with clients.
- Develop strong verbal and written skills to resolve customer inquiries and issues efficiently.
- Establish trust and rapport with customers through regular interactions.
- Stay updated on product knowledge and services to provide accurate information to clients.
- Collaborate as part of a team to achieve sales and service goals.