Customer Service Specialist

2 weeks ago

Bhiwandi, Maharashtra, India beBeeCommunicator Full time ₹ 3,50,000 - ₹ 6,50,000

Role Overview

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As a customer-centric professional, you will be responsible for engaging with clients via phone calls to understand their needs and provide tailored solutions. You will foster strong relationships with customers through regular communication and follow-ups, ensuring their concerns are addressed in a timely manner.

Key Responsibilities

  • Establish trust with customers by actively listening to their needs and delivering results-driven solutions.
  • Maintain accurate records of customer interactions and sales data for informed decision-making purposes.
  • Work collaboratively with colleagues to achieve sales targets and meet business objectives.

Requirements

  • Excellent verbal and written communication skills.
  • Strong problem-solving and negotiation abilities.
  • Able to work in a fast-paced environment with multiple priorities.

Benefits

  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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